The company began out of the desire to contribute to New Zealand businesses and Filipino community as well, since the founder is a migrant himself. The Covenant realizes the need in the New Zealand for personnel agency that fills a gap left by the lack of unavailability of skilled personnel required by businesses in their future growth. The Covenant matches specifically skilled Filipino workers with clients, saving the businesses' time and money while providing for its employees with honesty and honor. This requires a high level of communication which leads to asking open-ended questions, listening and understanding and needs of either an employer or applicant. The Covenant takes pride in knowing the needs of the local market so that it can serve each client and prospective employee with satisfaction. Quality of service and continued communication with the client is the key for the company in building a good working relationship, at the same time helping the newly hired employees to live and settle in New Zealand.